We know life isn’t always straight forward, so if you are experiencing difficulties paying your rent, please let us know as soon as you can. We are here to help.

The rent for your home, including any service charges, is due on the first day of every month if you have a monthly tenancy, or on the first Monday of every week if you have a weekly tenancy. If you do not keep your rent payments up to date, you could lose your home.

Pay rent online

Check your balance

Order a statement

Set up a Direct Debit

Direct Debit is one of the simplest ways to pay your rent. It is easy to set up, it's more convenient and gives you greater control over your money.

Pay over the phone

You can pay your rent over the phone by using our automated service or speak to one of our Customer Service Advisors.

Use a Paypoint card

Using a PayPoint Card – you can pay at any shop displaying the PayPoint sign. Please get in touch if you would like to do this and we will arrange for a PayPoint card to be sent to you.

Advice and Support

Find out where you can go for advice and support during your tenancy. Including information on Universal Credit and other benefits that you may be entitled to.